POLICIES

PAYMENT

• NO COD'S.
• Customers are responsible for shipping charges.
• Money orders are welcome, but customers can expect a slight delay in shipping.
• Checks are accepted, but can take up to 14 days to process.
• Any tubing, table legs or other "non-compatables" (as deemed by UPS and RPS) will be sur-charged per package by UPS.
• Each parcel is subject to a $2.00 handling charge for boxes and $3.50 per bundle of tubing and other non compatibles.

RETURNS

• A 10% RESTOCKING FEE will be deducted for any returned merchanise.
• ALL TUBING IS FINAL SALE and therefore non-refundable
• Special orders are non-refundable.
• Tarpaulins that have been opened are non-refundable.
• Used components are non-refundable
• Merchandise being returned must be received into our warehouse within 30 days of shipping date.
• ALL RETURNS MUST FIRST OBTAIN A RETURN AUTHORIZATION NUMBER. ANY MERCHANDISE ARRIVING AT OUR WAREHOUSE WITHOUT THE R.A. NUMBER CLEARLY MARKED ON PARCEL, WILL BE REFUSED.

MISC.

• Damage claims or shortages must be brought to our attention within FIVE days of receipt of merchandise.
• Customers that do return merchandise are responsible for any shipping charges to or from out warehouse.
• Any prepaid order that is refused will receive a refund less 10% restocking fee and any shipping charges incurred.
• ALL CANOPIES ARE DESIGNED FOR TEMPORARY USE. We do not advise canopies be left anattended, nor do we guarentee, in any way, it's use.
• Sales taking place at the flea market are cash only.

• Return to home page: CREATIVE CANOPIES