• No COD'S
• Customers are responsible for shipping all charges
• USPS Money Orders are welcomed but customers can expect a slight delay in shipping
• Checks are accepted, but can take up to 14 days to process
• Any tubing, table legs or other "non-compatibles" (as deemed so bu UPS) will be sur-charged per package by UPS
• Each parcel is subject to a $2.00 handling charge for boxes and a $3.50 per bundle of tubing and other "non-compatibles"

Return Policies

• A 10% restocking fee will be deducted for any returned merchandise
• ALL TUBING IS FINAL SALE and therefore non-refundable
• Special orders are non-refundable
• Tarpaulins that have been opened are non-refundable
• Used components are non-refundable
• Merchandise being returned must be received into our warehouse within 30 days of original shipping date
• All returns must first obtain a "return merchandise authorization number". Any merchandise arriving at our warehouse without the RMA number clearly marked on all parcels will be refused

Misc

• Damage claims or shortages must be brought to our attention within FIVE days of receipt of merchandise
• Customers that do return merchandise are responsible for any shipping charges to or from our warehouse
• Any prepaid order that is refused will receive a refund, less a 10% restocking fee and any shipping charges incurred
• Canopies should only be erected on a completely level surface
• ALL CANOPIES ARE DESIGNED FOR TEMPORARY USE.
• We do not advise canopies be left unattended, nor do we guarantee, in any way, it's use